Returns & Exchanges
At the Black Sabbath Official Store, we want you to be fully satisfied with your heavy metal gear. If your purchase isn't quite right, you can return or exchange unworn and unwashed items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the merchandise in its original packaging, ensuring all tags are attached and the items are in their original condition.
Label and Ship
Print the prepaid shipping label provided via the portal and drop off your package at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse inspects the return, we will process your refund to the original payment method or ship out your requested exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing